Controlled Climate Services

Controlled Climate Services - Testimonials

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To the team members of Controlled Climate Services,

Just a few words to express my total satisfaction with your Company, services, and employees.

I talked with several companies when I was looking at the options for Air and Heat for my new house. Pricing is an important factor especially with a new house but I was also looking for service, quality and customer satisfaction. Six months after we have moved in, we know we made the right decision to have chosen Controlled Climate Services.

Thanks to Steve Blakeney, owner, who took the time to explain why they use the materials they do instead of their competetitors', who are less expensive, and how they follow a certain installation practice I found that less expensive is not always the best deal. Steve not only took the time to sell his services but he knows that what he sells works and he stands by his product. I am very happy to say that Controlled Climate Services concentrates on the end result, Customer Satisfaction.

The staff that worked with our project are also very customer oriented. I would like to express my thanks to Blake Keilett, design and installation, Joann Johnsorq Serina Rogers on the inside, Stephanie Elliott, warranty, Kevin Elliott with service and last but not least John Martin a very knowledge technician and an outstanding representative of the company.

I have to say that your services have exceeded our expectations on service, installation, follow-up and above all honesty.

Sincerely,
Bob Brooks
Cc" Mingledorff Distributor
Better Business Bureau
Preferred Custom Builders

Steve,

I am writing to thank you for the service your team provided my family.

Your team did an excellent job of installing the Furnace and A/C units at my house. I can not tell you how much I appreciate you showing up on time, doing the work on schedule (not having to come back), communications during the process, and leaving the house like they found it, clean.

We have had vendors come to the house to do work in the past. While they may have done a quality job, their poor attitudes, poor communications, tardiness, and a disregard for the woking area (our house) left us with a bad image of their work and their company.

We, of course, feel very strongly that your firm takes steps to make the HVAC experience is a good experience.

You should be very proud of your organization.

Sincerely,
David Cone

Steve and Team:

I would like to say thank you for the great job you are doing for Chico’s. Your team has always gone above and beyond for us and we hope this success will continue. I’m forwarding the pictures from Chico’s #402 for your review. After looking at them myself and with the rest of the team, we should be so lucky to have equipment that looks like this.

Sometimes a company or a person forgets to say thank you or they forget to show their appreciation - we are all guilty of this. You are a good partner for Chico’s and we look forward to our continued success together.

THANK YOU!
Chuck Henry
Chico’s

Dear Steve,

I am writing you to praise the excellent job your company did today at my residence to make repairs to my HVAC unit. Specifically, Billy Gable, the technician was able to fix the problem the first time. As a consumer, that is what I want. He was prompt and courteous. Thank you, Mr. Gable.

Also, I appreciate the call I received before Mr. Gable arrived to let me know to expect him. A thank you goes to the one who called as well as Stephanie for making the appointment at my convenience.

Again, Mr. Gable made the experience of service an enjoyable one. His professionalism is greatly appreciated.

L.G.
Metro Atlanta

Steve,

I wanted to send a quick note to say thank you for your recent help in getting our furnace replaced in quick fashion. I truly appreciate your group’s rapid response to our situation in such short notice.

I also wanted to let you know what a great group of people you have working for you. I’m sure you know this already! Stephanie was extremely friendly, polite and responsive to my calls during this time. The technicians who came out to do the job also were very professional, friendly and courteous.

To add to it all, I greatly appreciated your trusting demeanor regarding payment when the job was finished. In a day when so many businesses make you feel like all they care about is getting the payment, it was refreshing to deal with a group who made you feel like they first cared about your needs.

There is no doubt you have have won our loyalty as an ongoing client.

R.E.
Acworth